Use of the Site
All billing and registration information provided must be truthful and accurate. Providing any untruthful or inaccurate information constitutes a breach of these Terms. By confirming your purchase at the end of the checkout process, you agree to accept and pay for the item(s) requested
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
Product or Services
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to exchange only according to our Exchange Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Accuracy of Billing & Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Exchange Policy
User Feedback & Other Submissions
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation
- to maintain any comments in confidence;
- to pay compensation for any comments; or
- to respond to any comments.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
Changes to Terms of Service
We may collect the following information:
Name Contact information including email address Demographic information such as postcode, preferences and interests Other information relevant to customer surveys and/or offers For the exhaustive list of cookies we collect see the List of cookies we collect section.
What We do with the Information We Gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Internal Record Keeping
We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to Other Websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at firstname.lastname@example.org We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Returns & Exchanges Policy For An Online Purchase
- We will gladly accept any unworn, unwashed merchandise with original tags that has been purchased from our online store. The article has to be sent back within 15 days of purchase for a refund or an exchange. Please return goods with a copy of the invoice and mention the reason for returning the items.
- Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address. Delivery Charges will not be refunded.
- Incase of an Exchange, once products are received by our representative. A coupon code will be shared with the consignee of the amount that the product returned is being retailed at the time.
- The coupon code could be used to order the required article in exchange. Please Note the coupon code can only be redeemed at the website. Refund requests will be processed within 7 working days after receiving the return products.
- Refunds will be made via Jazz cash, online banking or in the form of a coupon code.
- All returns should be sent to 20-Q Gulberg 2, Lahore Pakistan.
- Incase the article has been further discounted from the time of purchase. The exchange will be made at mark down pricing.
- Articles purchased via “Buy 2 Get 1 Free” promo cannot be refunded, however an exchange could only be requested of paid articles from the online department. Furthermore the article must be unused and the request should be made within 15 days of purchase.
- Please note that articles purchased from the online store can not be exchanged from the outlet due to our current system being upgraded. Please ship the article back to us and we will make the exchange for you.
For further assistance about exchanges and returns, please contact us at email@example.com.
Follow these simple steps to return or exchange your item purchased from the online store:
Complete Return Form
If you wish to return or exchange any portion of your online order, please complete the Exchange Form and include it with your return shipment.
Don't have a Return Form?
Please click here to download one.
If you wish to return or exchange any product of your order, please complete this form and include it with your return shipment.
Please make sure that the item(s) you wish to return, along with the Return Form are included with your return shipment.
Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to the following address:
Consumer Returns Department
20-Q Gulberg 2, Lahore Pakistan.
Pakistan Telephone Support : 0320 9262629( 10:00 AM to 5:00 PM Monday - Friday)
Returns & Exchanges Policy for a Store Purchased Item
- An exchange could be requested of any unworn, unwashed merchandise with original tags within 15 days of purchase.
- The invoice or proof of purchase in form of a text message (incase the payment was made via credit/debit card) has to be presented at the time of exchange.
- An article purchased from the outlet cannot be returned
- Altered article cannot be exchanged or returned.
- Accessories cannot be exchanged after purchase from the outlet due to hygienic reasons.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
The association with your shopping cart.
Stores the category info on the page, that allows to display pages more quickly.
The items that you have in the Compare Products list.
Your preferred currency
An encrypted version of your customer id with the store.
An indicator if you are currently logged into the store.
An encrypted version of the customer group you belong to.
Stores the Customer Segment ID
A flag, which indicates whether caching is disabled or not.
You sesssion ID on the server.
Allows guests to edit their orders.
The last category you visited.
The most recent product you have viewed.
Indicates whether a new message has been received.
Indicates whether it is allowed to use cache.
A link to information about your cart and viewing history if you have asked the site.
The ID of any polls you have recently voted in.
Information on what polls you have voted on.
The items that you have recently compared.
Information on products you have emailed to friends.
The store view or language you have selected.
The products that you have recently viewed.
An encrypted list of products added to your Wishlist.
The number of items in your Wishlist.