FAQ's
HOW DO I PLACE AN ORDER?
You may browse the website to find the dress that suits you. Once you have selected the dress, choose your size and click on the ‘ADD TO CART’ button on the page. You may review the items in your shopping bag by clicking the ‘SHOPPING CART’ icon at the top right of the page. You may add or remove any items before checking out. Click on ‘Checkout’ to proceed to the shipping and payment screen. Enter your shipping and payment details to complete the order placement.
WHAT IS YOUR POLICY REGARDING ORDER RETURN/CANCELLATION?
You may view our policy regarding return/exchange/cancellation at Policy – www.zamanay.co
ARE THE COLORS SHOWN ON THE WEBSITE ACCURATE?
The colors displayed on website are as accurate as they can possibly be. Obviously due to the nature of images and the screen you may be viewing on, the colors may vary.
HOW LONG WILL MY ORDER TAKE TO BE MADE?
The order production time depends on the nature of your selected dress/dresses. As all of our work is hand made and hand stitched, it requires a bit more time compared to machine made work. Lighter formal dresses take 5-6 weeks to be made. Formal dresses take 8-10 weeks to be made. Bridals and heavy formals take 12-15 weeks.
HOW DO I ORDER A CUSTOMIZED FORMAL/BRIDAL?
If you'd like to order a customized formal / bridal, you can contact us on +92 320 9262629 to book an appointment with the design team.